Privacy Policy

At Cyclomedica, we are committed to protecting your privacy and the information you entrust to us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or interact with us. We comply with all applicable data protection laws and regulations.

Last updated: October 2023

Contacting Our Data Protection Officer

If you have any questions about this policy or wish to exercise your data subject rights, please get in touch with our Data Protection Officer at [Enter Email Address]

What Information Do We Collect?

  • Personal information: We collect your contact information, such as name, company name, email address, phone number, and postal address, when you contact us with an enquiry.
  • Website usage data: We automatically gather information about your website visit, such as browsing history, IP address, and device information.

How Do We Use Your Information?

We use your information solely for the following purposes:

  • Responding to your inquiries and requests about our services.
  • Providing you with relevant information about our company and its services.

Legal Basis for Processing Your Information

We process your data based on the following:

  • Your consent: When you provide us with your information for a specific purpose.
  • Contractual obligations: To fulfil agreements entered into with you.
  • Legitimate interests: To improve our services and deliver relevant information.

Our legitimate interests include:

  • Responding to your inquiries about our services.
  • Informing you about our services that might be relevant to you.
  • We will always obtain your consent for marketing communications and clearly explain how we received your information.

Who Do We Share Your Information With?

We never share your data with other organisations for their marketing purposes. However, we may share your information under limited circumstances:

  • Third-party service providers: Only to perform specific functionalities on our behalf. We require them to comply with strict data protection measures and enter contractual agreements.
  • Legal obligations: When required by law, court order, or for national security purposes.
  • Data transfers outside the EEA: Your information may be transferred and stored outside the European Economic Area (EEA) for processing by our service providers. We implement appropriate safeguards to ensure your data is protected.

How Do We Protect Your Information?

Cyclomedica uses comprehensive technical, administrative, and physical safeguards to protect your information, including personal data. We regularly review and update these practices to maintain security. Only authorised personnel can access your data for analysis and quality control purposes.

How Long Do We Keep Your Information?

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or until you request its deletion (unless longer retention is required by law).

Your Data Subject Rights

You have the following rights regarding your data:

  • Access: Request a copy of your information held by us.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure: Request deletion of your data under specific circumstances.
  • Restriction: Limit the processing of your data in certain situations.
  • Portability: Receive your data in a transferable format.
  • Objection: Object to particular types of processing, such as marketing.

Right to Complaint

If we deny your request to exercise your data subject rights, you can complain to the supervisory authority and our Data Protection Officer.

Website Cookies

We use cookies and similar technologies to analyse website usage, personalise your experience, and track user movements. You can manage cookies within your browser settings.

For more information about cookies, visit

Google Analytics

We use Google Analytics to track website traffic. Their Privacy Policy is available here. You can opt out of tracking here.

Changes to This Policy

We may update this policy periodically to reflect changes in our data practices or legal requirements. We will post the revised version here and update the “Last updated” at the top of this policy. We encourage you to revisit this page regularly for the latest version.